Privacy & Cookies

This website does not collect any data from visitors to this site other than information you provide if using the contact form to contact us.

121 Technology Ltd (“we”/”us”) promise to respect the confidentiality of any personal data you share with us, to keep it safe, and we will always take every effort to protect your privacy. 

We pride ourselves on our honesty and openness and will always be clear how, when and why we collect and process your information; we promise we will never do anything with your details that you wouldn’t reasonably expect.

We collect information in the following ways:

When you give it to us DIRECTLY There are many ways you may give us your information. For example, when you purchase our products or communicate with us either by phone, email or in person. We are responsible for your data at all times.

When you give it to us INDIRECTLY Your information may be shared with us by independent organisations, for example sites like PayPal other such services. These independent third parties will only share your information when you have consented. You should check their Privacy Notice when you provide your information to understand fully how they will process your data.

Via Social Media Depending on your settings or the privacy notices for social media and messaging services like Facebook, WhatsApp, LinkedIn or Twitter, etc., you might give us permission to access information from those accounts or services.

Via information available publicly

This may include information found in places such as websites, Companies House and information that has been published in articles/newspapers.

What personal information we collect and how we use it We will only ever capture the minimum amount of information that we need to in relation to services we provide to you and we promise to keep your information secure. The personal data we may collect includes:

• Your name
• Your contact details (address, email and telephone number as appropriate)
• Details of the enquiry, service or product

Where it is appropriate, we may also ask for additional information, and this will be made clear to you at the time the personal information is requested.

How we will use your data

We will use your personal data for the legitimate interest of conducting core business activities, these will include:

• Administer your website
• Provide you with the services, products or information you would reasonably expect to receive as a client.
• Providing services, products, guidance or information to clients.
• Communicating organisational messages and information to clients.
• Understand how we can improve our services, products or information
• In any other way we may describe when you provide the information
• For any other purposes with your consent

Sensitive information

We do not collect any personal information on clients classified as ‘sensitive’ under GDPR. For example, information about an individual’s: race; ethnic origin; politics; religion; trade union membership; genetics; biometrics (where used for ID purposes); health; sex life; or sexual orientation.

Data Sharing

1) Our service/host providers. In the course of our legitimate business activities, there may be a need for us to share, or give access to, your personal data to third parties that provide us with services or host our applications/software that you may access.

We will ensure that data processing agreements, compliant to GDPR, are in place before sharing with, or giving access to, your data with any other organisation.

2) Sharing with third parties

We will never commercially sell your personal data to anyone else.

We will only ever share your personal data in other circumstances, not listed above, if we have your explicit and informed consent at the time of collection.

However, we may need to disclose your details if required to by the police, other agencies, for example HMRC, regulatory bodies or our legal advisors.

How we keep your information safe and who has access to it

We ensure that there are appropriate physical and technical controls in place to protect your personal details and we work within good practice, for example, confidential paper records are securely stored, or securely disposed of as appropriate. Staff ensure that PCs/devices holding personal information on behalf of us are protected with appropriate anti-virus and malware protection and this is routinely monitored by us.

We undertake regular reviews of who has access to information that we hold to ensure that your personal information is only accessible by appropriate staff.

We have a duty to report certain types of personal data breaches to the relevant supervisory authority, and where feasible, we will do this within 72 hours of becoming aware of the breach. If a breach is detected and likely to result in a high risk of adversely affecting you, we will inform you without undue delay.

How long we retain your information and how we keep it up to date

We will only keep your information for as long as we need it to assist you with your enquiry, or as requested by you. There are statutory timescales on how long we should keep your information, for example, information associated with Health & Safety can be retained for up to three years after an event etc. We shall delete your information according to these statutory limits, or according to guidance issued by the Information Commissioner, or guidance issued at the time the personal information is collected.

Your rights

The General Data Protection Regulations gives you certain rights and these are listed below for your convenience, further clarification of your rights is available on the Information Commissioners website:

• You have a right to be informed when your personal data is being collected, what is collected and how it will be used or shared.

• You have a right of access to your personal data: the right of access allows you to be aware of and verify the lawfulness of the processing of your personal data. You can also request a copy of the information which we hold on you. This information will be provided free of charge, unless the request is found to be manifestly unfounded or excessive then a reasonable fee will be charged. The application should be made in writing, by letter or email, and addressed to us, via email, enclosing two proofs of identification. Applicants should be aware that where requests are manifestly unfounded or excessive, in particular because they are repetitive, we can: - charge a reasonable fee taking into account the administrative costs of providing the information; or - refuse to respond.
• You have a right in certain circumstances to have inaccurate personal data rectified, blocked (restrict processing), erased (right to be forgotten), or destroyed.
• You have a right in certain circumstances to object to the processing of your personal data for such reasons as direct marketing, automated decision making, profiling; although we can confirm we make no decisions on you using an automated process.
• You have a right in certain circumstances to data portability.

In certain situations, these rights may not apply, for example if you are a client we will need to communicate with you about those services afforded to you as part of being a client, in which case you will not be able to unsubscribe from certain communications.

We collect and process your personal data through legitimate interests or because you have provided it to us to enable us to deliver a service to you. We will only process your personal data as you would reasonably expect us to. You can opt out of general mailings at any time.

Finally, if you are unhappy with how we have processed your information, you have the right to lodge a complaint with the Office of the Information Commissioner, contact details below.

Changes to this privacy notice

We may change this privacy Notice from time to time. If we make any significant changes in the way we treat your personal information we will make this clear on our website or by notifying you directly.

Our contact details

121 Technology Ltd

Email: please use the contact form

Complaints

If you are unhappy with how we have processed your personal information, please firstly contact the club,  details above. If you are still unhappy you may contact the following:

Information Commissioner’s Office

Wycliffe House Water Lane Wilmslow Cheshire, SK9 5AF

Helpline: 0303 123 1113 (local rate) or ++44 1625 545 745

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